Returns Centre

RETURN POLICY

Sale of any products or services is expressly conditioned on Buyer’s assent to Seller’s Terms and Conditions of Sale described on its website at www.fitviso.com.

Any acceptance of Seller’s offer is expressly limited to acceptance of these Terms and Conditions of Sale and Seller expressly objects to any additional or different terms proposed by Buyer.

Any order to perform work and Seller’s performance of work shall constitute Buyer’s assent to these Terms and Conditions of Sale. Below is a description of Seller’s Terms and Conditions of Sale only as they relate to product returns and warranty.

RETURNS:

You have 30 days to return any item or items in their original unopened package from the date of receipt. You will be credited the full amount minus any shipping charges and restocking fees. Any special orders may not be returned for any reason.

We make every effort to pack and ship our products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.

No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.

Buyer may return any good which Seller stocks and which is not a special order item if:

it is in new condition, suitable for resale in its undamaged original packaging and with all original parts; and it has not been used, installed, modified, rebuilt, reconditioned, repaired altered or damaged. All returns are subject to a re-stocking fee, unless overwise agreed to by Seller.


INSPECTION AND ACCEPTANCE

Buyer shall examine all goods upon receipt and prior to installation. All claims for damage, shortage, and errors in shipment or improper delivery must be made to Seller in writing within five (5) business days of delivery, after which date Buyer will be deemed to have accepted the goods and will have no right to reject the goods or to revoke acceptance.

Buyer must make any claims for billing errors or adjustments to Seller in writing within ten (10) business days from the invoice date. Claims not received in writing within such period of time will be waived by Buyer.

WARRANTIES AND LIMITATION OF LIABILITY

Private Label Goods: Unless otherwise specified in the product specifications, Seller warrants title to the goods and that for a period of Three months after delivery to Buyer, Seller’s Private Label Goods and exclusively remedy for non-conformity with these warranties shall be repair or replacement for the non-conforming goods at Seller’s expense, or refund of he purchase price for non-confirming goods returned during the warranty period.

Other Goods: Seller warrants only title to the goods sold to the Buyer.

Seller warrants that all Services provided by Seller shall be performed in a professional and workmanlike manner with qualified personnel.

Warranty Exclusions: These warranties shall be void if there has been misuse, accident, modifications, unsuitable physical or operating environment, improper maintenance, storage or installation of the goods.